Very good communication. They gave me a window from 11-2 when I made the appt, and the day of appointment I got a text saying 11:30 arrival. Right on time at 11:30. I can appreciate that. Work was completed timely, professionally, and carefully. I would recommend them without hesitation to anyone.

  I have a braided rug that my grandmother made that I have never cleaned before other then at home. They took care of my rug as if their grandmother had made it. They repaired pieces that had been over loved and brought it back the vibrancy I remember from childhood. I am so pleased with this company and will definitely use them again. Thank you.

  Over the Christmas season I had set up a large electric train in our living room. After the holidays when I put the train away, I found I had a large stain on the carpet where the track had oxidized and left a black residue. Panicked, I covered it with a large bed sheet and called Scott to see if he could come by and try to remove the stain before my wife returned home. Within hours Scott arrived and was able to totally remove the stain. Major relief and still married. Next year the train goes outside. I have used Scott to clean my carpets several years now and have always been happy with the results. Have been comfortable recommending him to several friends. H. Muzzy

  We were referred to Scott by my carpet rep whom I purchased my carpet over 5 years ago. Quite impressed with Scott and the professionalism he has when coming to our home. His cleaning technique is subperb and it doesn't take as long to dry as others. He also does grout cleaning, which was a tremendous help to my tiled floors. I highly recommend Rug Worx and so happy to see the family business growing.

  Excellent service and expertise, quality work, great result and a competitive price as well! Can't go wrong trusting these guys with your rug cleaning needs - will be back again soon!

  We LOVE Rug Worx! My company does acres and acres of commercial carpet care, every month. Some clients have beautiful and often expensive rugs in their lobbies and offices. Rugs are different than carpet. They have their own sets of potential problems which need to be considered prior to cleaning. Cleaning rugs, in a home or office, with the wrong processes or products, could end in catastrophe; not to mention that it doesn't really get the rug clean. We take ALL of our customer rugs to Rug Worx. We want our client rugs to receive the special processes and treatment that Rug Worx provides. Scott and Miranda are knowledgeable, ethical and down right good people! Excellent service. Excellent pricing. Extreme care and attention to detail. We know that our client textiles will be handled in a timely manner and with the utmost professionalism. I know Rug Worx has my back. They provide dependable, high quality service; and that makes the "rug" part of my job EASY and worry-free. Rug Worx has ALL my rug business for the rest of forever.

  The only place we trust for our rugs, they really know what they are doing! They also have a wonderful selection of vintage and antique Persian and oriental rugs for sale. We bought an absolutely gorgeous one for our living room. Friendly and prompt service, you can’t go wrong.

  We have a puppy King Charles and he is the sweetest, BUT he forgot himself a few times on our rugs. Got Miranda and Scott involved: rugs picked up, cleaned-up and repaired, delivered with a smile, on time. Look brand new. Highly recommended. Ready for another puppy!

  I've been using Scott for years- he's the only carpet cleaner I trust. He is always on time, professional and thorough, and his work is great- he gets the toughest stains out each and every time. I wish I had someone like this for all my maintenance needs

  Absolutely the best. Scott and Miranda a great team. My rugs were cleaned to perfection and are like new.

  Awesome service from Rug Worx! Scott is very professional and personable to work with, and Miranda is very attentive in setting up and following up with scheduled appointments. We have entrusted Scott to help care and preserve our rugs for years of ownership and enjoyment. He is very knowledgable of designer styles and construction/fiber details of rugs, and uses great care and professionalism in keeping them preserved for years to come. Thank you Scott and Miranda for the great service!

  I used to be in the rug cleaning business for 40 years and I thought we had the best cleaning process, however, when these people cleaned my 23 Oriental Rugs, I could not believe my eyes. My rugs looked brand new. I highly recommend their services.

  One of the most experienced and knowledgeable Carpet cleaning service we have every used. A delight to work with...We use them yearly to keep our carpets and rugs in great shape.

  I highly recommend Rug Worx! If you have valuable Persian and Oriental rugs that need cleaning or repair, go no further than the best professionals in the Valley for expert care and service. Pick up and delivery, and very reasonable pricing!

  Scott and Miranda are some of the kindest and most knowledgeable professionals in their field. Scott’s passion for rugs comes out in his care and cleaning of them. In home rug cleaners just don’t cut it. Thankful for a place where I can take my oriental rugs to be cleaned the right way!

  Since I live in a small apartment and have a small dog, now and again the dog has accidents. His favorite rug is the one he seems to want to wizz on. After a while it was time to get this rug cleaned. I did not want to throw it away since my dog loves it. I called Rugworx and spoke with Miranda and she asked me to bring the rug down anytime. I did so and left it with them. They called a few days later and said the rug was ready and I went to pick it up. To my surprise the rug was in perfect condition and was like new. This was not a high quality rug but Rugworx took care of it as if it were. The urine smell was gone and all other stains were completely removed. The price was very reasonable and the service was impeccable. This is one company that I will always use and trust.

  I will forever use Rug Worx after our experience! They are such a friendly, reliable, and efficiently run family business that delivered amazing results! My area rug looks brand new!!!

  Awesome job on our oriental rug. Tomato sauce stain. Rug looks brand new. Friendly and knowledgeable owners. Great service.

  Amazing work on all the rugs he works on. I highly recommend them for all your rug cleaning needs.

  This was my first time using Rug Worx—great experience. The owner, Scott, was friendly and knowledgeable. He came to my house (pick-up and delivery service—yes!), assessed the job and adjusted his quote accordingly, which was nice as it was in my favor. I plan to use them again. Bottom line: great service, quality and competitive pricing. Do it.

  I can't express enough gratitude toward this company. My 1yo decided to take a black sharpie to our brand new couch cushion. I called 9 different places & Rug Worx was the only company who would even attempt to remove it. And they removed it completely!! They even called me throughout the week to give me updates on how things were progressing. I will recommend them to everyone that has rugs or upholstery needing cleaned.

  Scott and his crew know their stuff and they make sure to explain the right process to clean your rugs, carpets and upholstery. They also know when there may be limitations to what they can achieve to set realistic expectations. I had a hand tufted rug cleaned as well as my carpets and a couple of couches. They did an outstanding job. I highly recommend them.

  Great service! Our rugs were picked up promptly and they look brand new!

  I’ve been in the industry for over 20 years and Rug Worx is one of those go to specialists we rely on. They offer a mom and pop experience wile never sacrificing professionalism and structure. Their attention to detail makes it easy for us to refer clients to them.

  Amazing company! The nicest owners! I am a realtor and I recommend Rug Worx to all my clients. Scott is Professional, Affordable, and Reliable! The best in the business in my opinion, for 15 years running! They have their own shoppe, or they can come to you!! Thanks!!

  They do amazing work at very reasonable prices! Scott and Miranda are wonderful people, hard workers and easy to talk to. I recommend them to all my friends.

  I have used Rug Worx numerous times for different projects which included rug cleaning, upholstery and tile/grout work in my home. They are efficient, timely and do extremely great work, that I will never use any other Rug Worx.

  Scott cleans all of our rugs and does an amazing job. With 3 dogs, our rugs get beat up but Scott and his team always make them look brand new. I definitely recommend Rug Worx.

  Excellent results! My rugs were cleaned and delivered as promised. The staff is professional and courteous. I recommend this company and will use again for rug cleaning services.

  We love Rug Worx! Scott and Miranda are very responsive and explained to us what as needed to "fix" our problem, urine smelling carpets. They also told us what not to do because it would make the problem worse. They aren't "salesman" trying to up-sell, but experienced in their field. Scott was the tech that came to us and was wonderful. He was able to tell me how much "life" was left in my carpets and the quality of the carpets that are in our home (we had recently moved in). This type of customer services I haven't found with other carpet cleaning companies. Rug Worx are our "go to" for all our carpet and upholstery cleaning questions. They have even given us advice as to what type of area rugs are best to purchased based on our lifestyle....a house with boys!